Privacy Policy

This website is operated by [Registered company name: to be confirmed] (“White Cloud Global Solutions”, “we”, “us”), with its registered address at [Registered address: to be confirmed]. For the purposes of applicable data protection law, we are the Data Fiduciary for personal data collected through this website.

We collect only the information you choose to give us through our forms:

• Project inquiries: name, email address, phone number, company name (optional), the service you are interested in, your project description and budget range (optional).
• Contact messages: name, email address, phone number (optional), subject and message.
• Demo requests: name, email address, phone number, company name (optional), the product or topic, your preferred date and time, and any notes.

When you submit a form, we also record limited technical information such as the time of submission and your IP address, used only to protect the website against spam and abuse.

• To respond to your inquiry, message or demo request.
• To prepare quotations and discuss your requirements.
• To schedule and confirm product demonstrations.
• To keep records of our communication with you.
• To protect the website and our systems from misuse.

We process this data on the basis of the consent you give when submitting a form. We do not sell your personal data or use it for purposes unrelated to your request.

We use trusted service providers who process data on our behalf, only to provide their services to us:

• Google Firebase (Google Cloud), for secure data storage and website infrastructure. Our database is located in India (Mumbai region).
• Brevo, for sending email notifications about your submission.
• Our website hosting provider, for serving this website.

We may also disclose data where required by law or to protect our legal rights.

We keep inquiry and demo request data for as long as needed to respond to you and maintain business records, and for no longer than [Retention period: to be confirmed] after our last communication, unless a longer period is required by law. You can ask us to delete your data earlier (see section 7).

Form submissions are sent over encrypted connections (HTTPS) and stored in access-controlled systems. Only authorised White Cloud staff can view submissions. No method of transmission or storage is completely secure, but we take reasonable measures to protect your data.

Subject to applicable law, you have the right to:

• Request a summary of the personal data we hold about you.
• Ask us to correct, complete or update your data.
• Ask us to erase your data.
• Withdraw your consent at any time. This does not affect processing already carried out.
• Nominate another person to exercise these rights in case of death or incapacity.
• Raise a grievance with us, and if unresolved, with the Data Protection Board of India.

To exercise any of these rights, contact us using the details in section 10.

This website currently uses only cookies and similar technologies that are strictly necessary for it to work and to protect it from abuse. If we add analytics or other optional cookies, we will update this policy and ask for your consent where required.

This website is intended for businesses and adults. We do not knowingly collect personal data from children.

For questions about this policy or to exercise your rights, contact our Grievance Officer: [Grievance Officer name: to be confirmed], email [Email: to be confirmed]. You can also reach us through our contact page.

We may update this policy from time to time. The “Last updated” date at the top shows when it was last changed.